Returns & Exchanges

At Klipsch, we stand by our legendary sound and offer a 30-day satisfaction guarantee on all direct purchases. If you are not completely satisfied with your audio experience, you may return your product for a full refund or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the return authorization process.

• 2.
  Print Your Shipping Label

  Once approved, we will provide a prepaid shipping label via email to ensure your high-fidelity equipment is tracked and insured during transit.

• 3.
  Pack Your Gear

  Securely pack the items in their original Klipsch packaging, including all cables, manuals, and accessories to ensure a full refund.

• 4.
  Receive Your Refund

  After our technicians inspect the returned unit at our facility, your refund will be processed to your original payment method within 7-10 business days.